Delivery Information
WE OFFER FREE SHIPPING ON ODERS OVER $400
WE SHIP WITH IN CANADA ONLY. PACKAGES ARE GENERALLY DISPATCHED WITHIN 48 HOURS AFTER RECEIPT OF PAYMENT AND ARE SHIPPED VIA CANADAPOST WITH TRACKING NUMBER (IF AVAILABLE). IF YOU PREFER DELIVERY BY ANY OTHER CARRIER, AN ADDITIONAL COST WILL BE APPLIED. PLEASE CONTACT US BEFORE ORDERING. WHICHEVER SHIPMENT CHOICE YOU MAKE, WE WILL PROVIDE YOU WITH A LINK TO TRACK YOUR PACKAGE ONLINE. TRANSIT TIME IS ESTIMATE ONLY. WE HAVE NO CONTROL OVER TRANSIT TIME ONCE THE ITEM LEAVE OUR WAREHOUSE. THERE ARE MANY FACTORS CAN EFFECT THE TRANSIT TIME SUCH AS WEATHER, HOLIDAYS, STRIKES, GOVN'T REGULATION, RURAL AREAS, ITEM MISPLACEMENT & THEFT, TO NAME A FEW. IN ANY EVENT WE RECOMMEND BUYING SHIPPING INSURANCE, SHOULD YOU ENCOUNTER THIS PROBLEM WE WILL HELP YOU RESOLVE IT.
SHIPPING FEES INCLUDE HANDLING AND PACKING FEES AS WELL AS POSTAGE COSTS. HANDLING FEES ARE FIXED, WHEREAS TRANSPORT FEES VARY ACCORDING TO TOTAL WEIGHT/ DESTINATION OF THE SHIPMENT. WE ADVISE YOU TO GROUP YOUR ITEMS IN ONE ORDER. WE CANNOT GROUP TWO DISTINCT ORDERS PLACED SEPARATELY. SHIPPING FEES WILL APPLY TO EACH ORDER. YOUR PACKAGE WILL BE DISPATCHED AT YOUR OWN RISK, BUT AS ALWAYS SPECIAL CARE IS TAKEN TO PROTECT FRAGILE OBJECTS. BOXES ARE AMPLE SIZED AND YOUR ITEMS ARE WELL-PROTECTED. RETURNS ARE ONLY ACCEPTED FOR DEFECTIVE ITEMS WITH IN 30 DAYS WITH RMA. WE DO NOT ACCEPT RETURNS WITH OUT RMA ANY PACKAGE RETURN WITHOUT RMA WILL BE REFUSED. WE DO NOT PROVIDE REFUND ON SHIPPING CHARGES.
GTA SHIPPING - OUR GTA SHIPPING INCLUDES FOLLOWING CITIES IF YOUR CITY IS NOT IN THE LIST DO NOT USE THIS SERVICE.
TORONTO, SCARBOROUGH, NORTH YORK, EAST YORK, PICKERING, MARKHAM, RICHMOND HILL, VAUGHAN, CONCORD, ETOBICOKE, BRAMPTON, MISSISSAUGA (IMPORTANT: IF YOUR CITY IS NOT LISTED DO NOT USE THIS SERVICE).
EXPRESS SHIPPING - NEXT DAY EXPRESS ONLY APPLIES TO WEEKDAYS IF ORDERED BEFORE 2PM EST (EXCLUDING WEEKENDS AND HOLIDAYS). ALL ORDERS SHIP SAME DAY BUT IF YOU PLACE ORDER ON FRIDAY YOU'LL GET ITEM ON MONDAY.
